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How to Order

1. On-line Order

    We serve you 24 hours a day, 7 days a week.
    Just start at the home page and use the left menu to browse our contact lenses catalog. Simply click on "Buy Now" for the desired product. We will step you through our checkout process. You will be asked to verify your order and then click "Continue". Complete your billing and shipping details and press "Continue". You will then be asked for payment information. Click the "Complete" button to finalize your order. We will send you an e-mail with an order confirmation number and an order tracking link immediately. Your transactions and personal information are secure with 1800Color. Please refer to our Secure On-line Shopping for more details.

    On-line Payment

    We accept both VISA and Mastercard Payment.

2. Off-line Order

  • E-mail Purchase Order to us
    You may e-mail ordering form to us with your card numbers. Your personal information is secure with our e-mail ordering system.
  • Phone Order
    You may call us direct: 
    Toll Free:  
  • Mail or Fax Order
    Please print and complete the Ordering Form.
    You may Mail this form to us with your payment. Money Orders or Certified checks.
    Fax us:   (604)304-1840

    Mail us:
    US Canada

    1730 Labounty Dr. #9-253, Ferndale, WA 98248

    130-8191 Westminster Hwy, #230 Richmond, BC V6X 1A7 Canada

    Off-line Payment

    You are always welcomed to call us. We accept Visa, Mastercard, American Express and Discover card Payments. Mail Orders by money order are also welcomed. Please have money order make payable to: 1800Color. Mail it in with the Ordering Form or a note that include your name, address, phone No., the color and quantity that you want.

    Want to know more about:
    How do I read my Prescription?
    Shipping info
    On-line Order Tracking

    Guarantee and Return

    At 1800Color we guarantee that you will receive the exact type and brand of contact lenses specified in your order. Each lens will arrive sealed in manufacturer's sterile packaging or your purchase will be refunded. A 20% re-stocking fees is required on Unopened package return. A 50% re-stocking fees is required on opened packaging return. Please ensure that you only order replacement contact lenses that have been authorized by your optometrist to wear. For your protection, items should be returned via traceable mail.

    Should you wish to return your lenses, you must email to receive a Return Authorization Number (RMA). In your return, a copy of your invoice must be included with the Return Merchandise Form.

    * Wild Eyes special effect contacts and some special lenses, e.g. Custom Made Lenses cannot be returned or exchanged.

    Cancellation- Kindly note an order can be cancelled at no charge before the manufacturer sends out the contacts. Cancellation after the manufacturer has sent out the contacts will result in the buyer incurring a manufacturer re-stocking fees of $10.00 per each manufacturer.

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The information contained on this site is general in nature and is not meant to substitute for the advice provided by your contact lenses physician or other professional. None of the statements on this site are suggesting, or in preference to a particular contact lenses, nor must they be considered as medical advice. If you are doubt about a disease or health related condition of any kind, please contact your health care professional immediately.
Please see our service Terms and Conditions for more information.
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1800Color (c)All Rights Reserved.  Last updated April 28, 2005
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